Importance of Archiving and Monitoring mobile messages for Compliance and Business Security

https://encrypted-tbn1.google.com/images?q=tbn:ANd9GcRxwbzyQf9uGOMKfYBNzQ1IlRDBmT1rJB8vcWqKqi7ZyxXHWXjfBAAs companies like Google, Microsoft, Apple, and Research in Motion continue to make connecting employee-owned smartphones to the enterprise easier, the need for increased data security and compliance becomes critical. This need is amplified if your industry is regulated, like financial services or pharmaceuticals, where the archiving of business communications is compulsory. Where do mobile text messages (in the SMS or PIN format), IMs (instant messages or BlackBerry messages), and other forms of  communication sent and received by smartphones come into play when planning regulatory compliance and business security and business risk management?  Continue reading

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Will the Blackberry Outage Increase the Use of Android in the Workplace

With Blackberry having some difficulties last week and Apple not ready to fully embrace the Corporate world, does Android benefit most from last weeks outage in the mobile device field?  With Blackberry still a player in the corporate world will they get a redo?  Will Apple and the iPhone look to allow more compliance features so they can be used in the workplace?

With the workplace relying on mobility, how much critical information was not received on a timely basis.  Emails with files, SMS, BBM and PIN messages were all delayed.  Don’t get me wrong, Blackberry makes very good devices but RIM as a corporation can ill afford to have these problems.  I’m not rooting for anyone in particular here but did Corporate Compliance departments have to take additional steps with the various electronic communication compliance and/or mobile compliance rules and regulations in place.   I know that files and SMS archiving was delayed during the stoppage.  Did this cause any type of legal problems?  What steps are being taken and are companies contemplating switching devices or hopefully Blackberry pulls it together?  We received calls from companies because we handle both Blackberry and Android mobile device SMS capture and archiving and we are curious what actions companies will take concerning choice of mobile devices in the workplace.  Let me know what device your company would choose and what type of electronic communication is allowable by your company.

Posted in Banking, Broker/Dealer, Legal, Miscellaneous, Mobile Compliance News, Mobile Compliance Solutions, Mobile Usage Monitoring, Pending Regulation, Product, Smartphones, U.S. Financial Markets | Leave a comment

What You Don’t Know About Mobile Hacking

Whatever programmed thoughts you have about your phone being safe as long as it stays in your pocket—erase them now. The truth is: it is relatively easy to hack into a phone, even if it is smart.

Today, phones aren’t just devices we use to place calls. We use them to transfer money from one bank account to another. We store passwords and personal information on them. We video chat, instant message, play games and more. We are always more attached to our phones than we think. Ever caught that nosy guy sitting next to you on the train catching a not-so-sneaky glimpse of what you were texting, reading or playing on your phone? You were really annoyed, (weren’t you?) even though chances are he had no idea of what you were actually doing.

Because phones are evolving to smartphones and able to do incredible things they weren’t able to before, we are depending on them more than ever. Of course, hackers know this. One easy way to hack into a phone involves only the art of deceit and nothing more. “For instance, a would-be hacker might call you and pose as the phone company saying they need to update your account and need your password. Or the hacker might get enough of your information to call the phone company and pose as you,” says Robert Siciliano, a McAfee consultant and identity theft expert.

In the case that you do get this type of call, remember that your mobile carrier will never call you to ask for a password, even if they are doing an “update.” The general rule you should follow is to never give out passwords or personal information via phone, unless you have actually called first to ask for an update of some sort.

Hackers also know that many carriers still use default passwords for the phones they issue and a good number of people just don’t know to change them. This makes their job super easy—they can simply look up default passwords provided by carriers and use them to their advantage.

The best precaution you can take is to change your password occasionally.

In the widely known News Corp. scandal, “the now-closed News of the World paid bribes to police and intercepted the voice mails of celebrities, politicians and crime victims.” (Aug16th, WSJ) It is extremely likely that these phone hacks intro voicemails involved easy access to default passwords of victims who hadn’t changed them on their phones.

More technically adept hackers may “get a bit of information about your account and send a phishing email purportedly from your carrier asking you to log in. At that point they will have your password and other sensitive information.”

Because smartphones allow applications to be run on them, hackers can easily attach malicious codes to these applications that are downloaded on a daily basis. The “safe-in-my-pocket” thoughts should disappear—your phone doesn’t even need to be seen to be hacked. Be cautious of the applications you download, especially if you’re an Android user. Publishers are allowed to download their applications right into the Android market, so be careful.

The bottom line is: Be cautious about the activity you conduct on your phone. Fewer purchases via a website from your mobile device, fewer risky downloads and more password changes today may mean fewer headaches tomorrow.

 

Source: http://technewscast.com/technology/tech-buzz/mobile-hacking-how-safe-is-your-smartphone/

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Microsoft Windows Phone 7 Smartphone Market Share Dips in the Short Term

ComScore research estimates Microsoft’s smartphone market share at 6.7 percent in April 2011, down from 8 percent in January 2011. Research In Motion’s Blackberry also has been losing smartphone market share, while market giants Google and Apple continue to gain market share. Google and Apple are arguably much more innovative than their competition. It appears that customers are voting for these two companies and leaving behind Blackberry for iPhone or Google Android powered mobile devices.

The smartphone market itself is growing at a brisk pace in the USA and worldwide. According to ComScore, about 75 million people in the USA owned smartphones in April 2011, which is a 13 percent increase since January 2011. While Blackberry’s future maybe uncertain in the long term, Microsoft can’t be written off easily in any business, because they can buy innovation with their commercial strength, and they know how to make simple products that are a hit with the masses–and Microsoft surely knows how to compete aggressively.

Microsoft’s Windows Phone 7 smartphone platform enables mobile devices to consolidate Web content and applications into a set of subject-specific “Hubs”, for example: office, investments, games, family, school, etc. This is different from the model used by Google Android and Apple iOS, which offer grid-like screens of individual apps. Despite the innovation of its user interface, Windows Phone 7 lacks a number of features, which Microsoft aims to improve in its Windows Phone 7 “Mango” update later this year.

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Are Google Android Smartphones More Popular Than Apple iOS Smartphones?

Smartphones using Google’s Android operating system have gained 53 percent ad impression share, cutting the share from Apple’s iOS. Apple’s iOS had 28 percent of ad impressions in April 2011, down from 31 percent in March 2011, while RIM’ BlackBerry took the No. 3 position with 16 percent. (The above data is according to mobile ad platform Millennial Media)

While Android OS has gained in ad share, and has show 52 percent increase in its mobile apps, Apple iOS still leads the mobile market in terms of revenues. Over 50 percent of mobile ad revenues came from iOS apps, compared to 39 percent from Android programs. Apple’s iOS revenue grew 6 percent in April from March.

In terms of applications, Gaming apps contributed the maximum with 32 percent of app impressions. Travel apps have been seeing high usage summer vacations come near. In terms of product roadmap, Google Android OS looks strong, and given Google’s ability to keep things simple, Apple now faces that challenge. Blackberry’s product roadmap seems to be less clear than that of Google Android and Apple iOS, but that’s a whole other story.

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